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Delivery Information

Please find information on all of our delivery service and charges below. If you cannot find the delivery service applicable to you please contact us.

[WHAT IS THE UK STANDARD DELIVERY SERVICE?]

Delivery Time: 2-5 Working Days
Cost: £3.50

[WHAT IS THE UK NEXT WORKING DAY DELIVERY SERVICE?]

Delivery Time: 1 Working Day (if ordered before 1pm)
Cost: £5.95*

*Excluding Northern Ireland. Due to unforeseen courier arrangements we have excluded Northern Ireland from our £5.95 Next Working Day Delivery Service. For Next Working Day Delivery to Northern Ireland the cost will be £14.95. We apologise for any inconvenience caused and are looking to resolve the situation ASAP.

[WHAT IS THE UK SATURDAY DELIVERY SERVICE?]

Delivery Time: 1 Working Day (if ordered before 1pm)
Cost: £7.95*

*Excluding Northern Ireland. Due to unforeseen courier arrangements we have excluded Northern Ireland from our £7.95 UK Saturday Delivery Service. For Saturday Delivery to Northern Ireland the cost will be £14.95. We apologise for any inconvenience caused and are looking to resolve the situation ASAP.

[WHAT IS THE INTERNATIONAL DELIVERY SERVICE?]

Republic of Ireland / Isle of Man / Scottish Isle

Delivery Time: 2-3 Working Days
Cost: £11.00 

European Union

Delivery Time: 5-10 Working Days
Cost: £11.00 

Rest of the World:

Delivery Time: 7-10 Working Days
Costs: £16.00

All International deliveries should be made within the time frame specified however some countries may experience delays due to customs which is beyond our control. Those customers may also have to pay custom duties and taxes. These are local fees and a cost to the customer, they are not included in your invoice from Hybrid. All EU and International deliveries will require a signature on receipt.

[WHAT IS THE FREE NEXT DAY DELIVERY ON ORDERS OVER £100?]

Delivery Time: 1 Working Day (if ordered before 1pm)
Cost: FREE if Order value is over £100.00*

*Excluding Northern Ireland. Due to unforeseen courier arrangements we have excluded Northern Ireland Free Next Day Delivery on Orders over £100 promotion. We apologise for any inconvenience caused and are looking to resolve the situation ASAP.

[I HAVE ENTERED THE WRONG DELIVERY ADDRESS ON MY ORDER, WHAT SHOULD I DO?]

Please contact our Customer Care team immediately here and if the order has not yet been proceed it may be possible to change the delivery address. However if the order has begun the dispatch process we may not be able to amend any details.

[CAN I TRACK MY ORDER?]

For peace of mind all of our delivery services are trackable and require a signature upon receipt. Whilst our couriers strive to delivery your goods within the schedule delivery times, unfortunately with the exception of Next Working Day (ordered before 1pm) & Saturday Delivery (ordered before 1pm), we cannot guarantee that your order will be received with the estimated delivery times.